What is the best internet provider in Roanoke?
Curious about the best internet providers in Roanoke, Virginia? CNET has reviewed popular internet service providers to help you find the right option. While the best internet provider for you will depend on your individual needs,Cox is the best internet service provider in Roanoke for most households due to its broad local coverage and low pricing. Cox is available to nearly every Roanoke household and, with service starting at $50 per month, the cable ISP is tied with T-Mobile Home Internet for the lowest starting price in the area.
Cable internet has drawbacks, such as slower upload speeds and the occasional data cap, like Cox’s 1.25TB monthly limit on select plans. Local fiber provider Glo Fiber offers faster upload and download speeds, up to 5,000 megabits per second, the fastest in the area, and unlimited data. Starting monthly rates are slightly higher, from $55 to $290.
T-Mobile Home Internet also offers unlimited data, plus free equipment rental, which could save you $12 or $15 per month compared to Cox and Glo Fiber. Speeds are slower with T-Mobile Home Internet, ranging from 72 to 245Mbps, but if that’s enough for your household, the hassle-free fixed wireless service is worth considering.
Best internet in Roanoke, Virginia
Roanoke, Virginia, internet providers compared
| Provider | Internet technology | Monthly price range | Speed range | Monthly equipment costs | Data cap | Contract | CNET review score |
|---|---|---|---|---|---|---|---|
| Cox Read full review |
Cable | $50-$120 | 100-2,000Mbps | $15 (optional) | 1.25TB on select plans | None | 6.2 |
| Glo Fiber | Fiber | $55-$290 | 300-5,000Mbps | $12 (optional) | None | None | N/A |
| T-Mobile Home Internet Read full review |
Fixed wireless | $50 ($40 with eligible mobile plans) | 72-245Mbps | None | None | None | 7.4 |
| US Cellular | Fixed Wireless | $60 | 25-100Mbps | Varies | 25GB, unlimited available | None | N/A |
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Source: CNET analysis of provider data.
Cheap internet options in Roanoke
| Plan | Starting price | Max download speed | Monthly equipment fee |
|---|---|---|---|
| Cox Go Faster Read full review |
$50 | 250Mbps | $15 (optional) |
| T-Mobile Home Internet Read full review |
$50 ($40 with eligible mobile plans) | 72-245Mbps | None |
| Glo Fiber 300 | $55 | 600Mbps | $12 (optional) |
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Source: CNET analysis of provider data.
How to find internet deals and promotions in Roanoke
The best internet deals and the top promotions in Roanoke depend on what discounts are available during a given time. Most deals are short-lived, but we look frequently for the latest offers.
Roanoke internet providers, such as Cox, may offer lower introductory pricing or streaming add-ons for a limited time. Many providers, including Glo Fiber and T-Mobile Home Internet, run the same standard pricing year-round.
For a more extensive list of promos, check out our guide on the best internet deals.
Fastest internet plans in Roanoke
| Plan | Starting price | Max download speed | Max upload speed | Data cap | Connection type |
|---|---|---|---|---|---|
| Glo Fiber 5Gbps | $290 | 5,000Mbps | 5,000Mbps | None | Fiber |
| Glo Fiber 2.4Gbps | $140 | 2,400Mbps | 2,400Mbps | None | Fiber |
| Cox Go Beyond Fast Read full review |
$120 | 2,000Mbps | 100Mbps | 1.28TB | Cable |
| Glo Fiber 1.2Gbps | $85 | 1,200Mbps | 1,200Mbps | None | Fiber |
| Cox Go Super Fast Read full review |
$80 | 1,000Mbps | 35Mbps | 1.28TB | Cable |
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Source: CNET analysis of provider data.
What’s a good internet speed?
Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines and that internet speed, service and performance vary by connection type, provider and address.
For more information, refer to our guide on how much internet speed you really need.
- 0 to 5Mbps allows you to tackle the basics: browsing the internet, sending and receiving email streaming low-quality video.
- 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
- 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming.
- 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming.
- 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.
How CNET chose the best internet providers in Roanoke
Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. What’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from the Federal Communications Commission at FCC.gov.
It doesn’t end there: We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.
Once we have this localized information, we ask three main questions:
- Does the provider offer access to reasonably fast internet speeds?
- Do customers get decent value for what they’re paying?
- Are customers happy with their service?
While the answer to those questions is often layered and complex, the providers who come closest to “yes” on all three are the ones we recommend. When selecting the cheapest internet service, we look for the plans with the lowest monthly fee, although we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and consider real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)
To explore our process in more depth, visit our how we test ISPs page.
Internet providers in Roanoke, Virginia, FAQs
What is the best internet service provider in Roanoke?
Cox is the best internet service provider in Roanoke. The cable ISP has the best high-speed coverage in the area and a decent selection of plans, including one starting at $50 per month, the lowest rate for home internet in the area.
Is fiber internet available in Roanoke?
Six in ten Roanoke households are eligible for fiber internet, according to the FCC. Serviceability is greatest in the Raleigh Court, Morningside and Villa Heights communities, although fiber service can be found in random neighborhoods throughout Roanoke. Glo Fiber is the largest fiber internet provider in Roanoke, although Cox also has a small fiber presence in the area.
Who is the cheapest internet provider in Roanoke?
Cox and T-Mobile Home Internet share the lowest starting price for home internet in Roanoke at around $50 monthly. Cox offers slightly more speed for the price (up to 250Mbps compared to a 72 to 245Mbps range from T-Mobile) but comes with a 1.25TB monthly data cap and a $15 fee for renting equipment. T-Mobile Home Internet has no data cap or equipment fee and no set price increases, not to mention a $20 discount for qualifying mobile customers.
US Cellular also offers a $60 plan, but with maximum download speeds of 25Mbps, there are other better, fastest options available in Roanoke.
Which internet provider in Roanoke offers the fastest plan?
Local fiber ISP Glo Fiber offers the fastest internet plans in Roanoke, with 5, 2.4 and 1.2Gbps speeds starting at $290, $140 and $85 per month, respectively. As a 100% fiber-optic service, Glo Fiber offers symmetrical (or close) upload and download speeds, giving it a further advantage over local providers Cox and T-Mobile Home Internet.
