iGMS reviews show that this is a common vacation rental software known and used by many property owners. It is designed to automate various aspects of vacation rental management. Its property management tools can help with the day-to-day operation of a rental business, including managing bookings, communicating with guests, coordinating cleaning and maintenance services, and tracking financial transactions.
iGMS aims to improve efficiency and organization in the management of short term rental properties by centralizing essential functions into one platform. It offers solutions for vacation rental property owners, property managers, and management companies.
If you’re a vacation rental property owner or property manager considering iGMS for the management of your short term rental business, it’s important to read iGMS reviews before deciding if this system is right for you.
In this iGMS review, we will delve deep into the features, usability, and pricing of this software to help you understand what this system offers and whether or not it could be a valuable addition to your rental business. We will also list the best iGMS alternatives that you may want to consider should you decide that this vacation rental management software is not a good fit.
Review of iGMS Features
iGMS features for vacation rental management
iGMS, or Integrated Guest Management System, is a vacation rental software solution that aims to provide an automated property management of vacation rentals. With its list of features, iGMS aims to streamline various aspects of property management, from handling bookings and communicating with guests to managing cleaning schedules and processing payments.
Here are the core iGMS features that you should know:
Channel Manager
The channel manager allows property owners and managers to synchronize their property listings across multiple booking channels. By centralizing availability and pricing management, an Airbnb channel manager provides consistency across various platforms. When this is done properly, it can help maximize the property’s visibility and booking potential.
Inbox & Automated Messaging
iGMS provides a unified inbox for managing guest inquiries and messages from different booking channels. Additionally, the platform offers automated messaging capabilities, enabling users to set up predefined templates for common communication scenarios. The purpose of this feature is to streamline the guest communication process. It aims to help users save time and provide prompt responses to inquiries.
Direct Booking Management
iGMS also allows hosts and property managers to manage direct bookings through their own website or other channels outside of major booking platforms. With this feature, property owners can diversify their booking sources and reduce dependence on third-party platforms. It can potentially help increase their booking flexibility and revenue.
Website Builder
iGMS offers a website builder tool that enables property owners to create and customize their own booking websites. This feature helps short term rental property owners and managers establish an online presence for the vacation rental business. With your own website, you can showcase your properties and accept direct bookings right away.
Automation Tools
The automation tools provided by iGMS aim to help reduce repetitive tasks associated with Airbnb rental management. The automation tools aim to automate guest communication, scheduling cleaning services, and pricing adjustments. It acts to keep your data from across different platforms, like TripAdvisor and Expedia, in sync.
Cleaning and Team Management
According to iGMS reviews, it also includes features for managing cleaning schedules and coordinating tasks with cleaning staff or maintenance teams. Users can assign cleaning tasks, track their completion status, and monitor the maintenance of properties between guest stays. This feature aims to maintain the upkeep of the property to help with guest satisfaction.
Payment Processing
iGMS facilitates payment processing for bookings made through the platform with Stripe. Users can manage invoices, process payments, and track financial transactions within the system. The goal of this feature is to provide a convenient way of processing payment to property owners and managers. This might also help with filing taxes and applicable short term rental tax deductions during tax season.
Guest Communication Productivity Tracking
iGMS features PROtrack, which lets users gain insights into guest communication metrics and productivity tracking. This feature helps monitor response times, message volumes, and other relevant metrics, allowing property managers to improve their communication strategies and interactions with guests.
Market Insights
iGMS also claims to offer market insights and data that can help users get an overview of the supply and demand in the market, as well as revenue trends and occupancy rates in the area. These Airbnb data and analytics aim to inform property owners about market trends, demand fluctuations, and pricing strategies, helping them make informed decisions.
iGMS Review for Vacation Rental Owners and Managers
iGMS reviews show that the platform offers a software solution tailored to the needs of vacation rental owners and managers, providing tools to help with various aspects of property management. Let’s explore how iGMS addresses the specific requirements of individuals responsible for managing vacation rental properties.
Managing Multiple Properties
iGMS caters to the needs of owners and managers handling multiple properties by offering centralized management capabilities. Through the platform, users can oversee and coordinate bookings, communication with guests, and maintenance tasks across all their listings. Additionally, iGMS’s multi-calendar feature provides a consolidated view of reservations. This aims to help users simplify their scheduling and optimize occupancy across multiple properties.
Automation and Time-Saving Tools
iGMS provides a range of automation features that claim to help vacation rental owners and managers save time and streamline operations. These tools automate repetitive tasks such as guest communication, cleaning schedules, and pricing adjustments. iGMS aims to leverage automation so that it can help users enhance efficiency, minimize manual effort, and optimize the overall management process.
iGMS Integrations Review
iGMS offers several integrations with various booking websites and third-party tools to help with vacation rental management. Below is a list of available integrations:
- Airbnb
- Booking.com
- Vrbo
- FeWo-direkt
- Owner Direct
- Stayz
- Abritel
- DPGO
- PriceLabs
- Wheelhouse
- Beyond
- Stripe
- InsuraGuest
- Safely
- Dack
- Jervis
- RemoteLock
- Turno
- Operto Teams
- Lodgea
- Cleanster.com
- Boostly
- SuperHog
- Minut
- Sure
- Alterify
- Stayfi
iGMS Pricing and Plans Review
Our iGMS review reveals that the product offers four different pricing plans with two billing cycles: monthly or annually. If you choose to pay annually, there is a 33% discount compared to the monthly billing. A 14-day free trial is available for all plans, except for the Enterprise.
Here are the four iGMS pricing plans available:
- Lite: Starting at $14 per property per month for up to 4 properties, this iGMS plan is best for property owners who own four or less properties.
- Flex: Starting at $1 per booked night (with a minimum of $20 per property per month) for unlimited properties, this is best for property owners and property managers who have more than four properties and do not need immediate email or live chat support.
- Pro: Starting at $18 per property per month for unlimited properties, it’s best for medium to large scale property owners and property managers that need email and live chat support.
- Enterprise: This is a custom pricing, so you need to contact iGMS for a quotation, and it’s best for large property management companies with huge portfolios.
iGMS Users
Potential iGMS users
iGMS caters to a diverse range of users within the vacation rental industry, offering solutions for their needs. These include:
Vacation Rental Property Owners
iGMS provides property owners with tools to manage their vacation rental properties. From handling bookings and communicating with guests to coordinating cleaning and maintenance, iGMS aims to help property owners streamline operations and maximize their rental income.
Vacation Rental Property Managers
Property managers can leverage iGMS to oversee multiple properties and help with their management processes. With features such as centralized communication, automated messaging, and task management, iGMS claims to assist property managers with delivering a good service to property owners and guests alike.
Vacation Rental Management Companies
iGMS can also be a good fit for vacation rental management companies managing large portfolios of short term rentals. The platform claims to offer property management tools for bookings, coordinating maintenance services, and optimizing occupancy. iGMS aims to help management companies with their operations, productivity, and growth.
Review of iGMS Pros and Cons
When deciding whether iGMS is suitable for you or not, it’s important to review its pros and cons.
Advantages of Using iGMS
iGMS reviews show that the main benefits provided by the platform include:
- Streamlined Management: iGMS offers a centralized platform for managing all aspects of vacation rental properties, including bookings, communications, cleaning schedules, and maintenance tasks.
- Automation: The automation features of iGMS can potentially help users save time by automating repetitive tasks such as guest communication, cleaning coordination, and pricing adjustments.
- Integration Capabilities: iGMS integrates with popular booking websites and third-party tools, enabling users to synchronize property listings, manage reservations, and enhance overall efficiency. For instance, the product integrates with both PriceLabs and Wheelhouse for dynamic pricing.
- Enhanced Guest Communication: With iGMS, users can improve guest communication through automated messaging, predefined templates, and timely responses, which may lead to better guest satisfaction and positive reviews.
- Market Insights: iGMS provides data and analytics to inform pricing strategies, improve occupancy, and help with decision-making.
Potential Drawbacks
Meanwhile, interested hosts and property managers need to take the following iGMS disadvantages into consideration:
- Learning Curve: Some users may find iGMS challenging to navigate due to its set of features, requiring time to fully understand and utilize all functionalities.
- Pricing Structure: While iGMS offers various pricing plans to cater to different needs, some users may find the plans too costly, especially for smaller-scale vacation rental operations.
- Limited Customization: Despite its features, iGMS may have limitations in terms of customization options, particularly for users seeking highly tailored solutions to fit specific preferences or workflows.
- Technical Issues: Users may encounter occasional technical glitches or system downtime, impacting their ability to access and utilize iGMS effectively.
iGMS Reviews by Customers
Here are the rankings of iGMS on top review websites:
- Capterra: 4.6/5 stars from 266 reviews
- Trustpilot: 4.0/5 stars from 76 reviews
- G2: 4.6/5 stars from 41 reviews
Positive iGMS Reviews
Here are what customers like about using iGMS:
- It is a handy tool for managing vacation rentals.
- Having everything in one place makes managing vacation rentals a lot smoother for many users.
- iGMS also has good support and nice sets of features.
Negative iGMS Reviews
Here are the iGMS negative reviews from customers:
- iGMS lacks customizability, especially with regards to the widgets.
- Incoming messages are not received in real-time. There is a time delay with the messaging feature.
- To use the dynamic pricing tool to boost your vacation rental pricing strategy, you need to pay for a subscription separately.
iGMS Review vs Competitors
Review of iGMS vs top alternatives
If this vacation rental software is not a good fit for your needs based on iGMS reviews by customers, check out these iGMS competitors that you may want to consider:
Mashvisor
Mashvisor is recognized for its comprehensive approach to vacation rental investing, offering assistance throughout the entire property investment and management process. It helps you maximize your Airbnb ROI through short term rental management tools like dynamic pricing software, market insights, Airbnb calculator, multi calendar, unified inbox, vacation rental website builder, short term rental insurance (through Steadily), and more.
What’s more, Mashvisor is an all-in-one platform that lets you search for a profitable investment property in your chosen area. It provides up-to-date and accurate rental data on markets and investment properties for sale. You can use the Airbnb calculator to determine how much income you can possibly earn from a particular property. This lets you make the right decision when it comes to your investment so that you start your vacation rental business on the right foot.
When doing a detailed Mashvisor comparison, you will find that this platform has everything that you need to be successful in real estate investing. In general, Mashvisor stands out as the only platform that not only helps streamline and automate the short term rental property management process but also aids in finding the best market and top-performing properties. This means that you can continue growing your portfolio while managing your existing rentals with ease.
Lodgify
Lodgify is a vacation rental software platform that focuses on helping property owners create and manage their own vacation rental websites. It offers website building tools with customizable templates, along with features for managing bookings, processing payments, and communicating with guests.
Guesty
Guesty for Hosts offers features such as channel management, reservation management, guest communication tools, and automation capabilities. According to Guesty reviews, it is known for its automation features, including AI-powered guest communication and dynamic pricing optimization. It caters to users looking for a high level of automation and needing to manage multiple properties.
Hostfully
Hotsfully’s features include reservation management, guest communication tools, housekeeping management, and a digital guidebook creation tool. As per Hostfully reviews, it is known for its customizable digital guidebooks, which allow hosts to create personalized guest experiences and provide local recommendations and information to guests.
Hostaway
Hostaway provides features channel management, reservation management, guest communication tools, automation capabilities, and reporting and analytics. Hostaway is recognized for its user-friendly interface and integration capabilities, allowing users to connect with multiple booking channels and third-party tools.
Hospitable
Hospitable’s features include reservation management, guest communication tools, housekeeping management, and reporting and analytics. As per Hospitable reviews, the platform has its focus on sustainability, offering features to help property owners minimize their environmental impact and promote eco-friendly practices in their vacation rental properties.
Final Verdict: Is iGMS Worth It?
When doing an iGMS review to determine whether it is worth it or not, it’s essential to consider its features, pricing, user feedback, and comparison with competitors. iGMS offers tools for vacation rental management, including automation features, integration capabilities, and market insights. However, its pricing may be perceived as slightly higher by some users.
With this, it’s important to acknowledge that iGMS faces strong competition from other vacation rental management platforms, especially Mashvisor. Being the top iGMS alternative, Mashvsior offers a unique approach that covers everything from vacation rental investment to management.
With features like dynamic pricing, channel manager, unified inbox, multi-calendar, website builder, and insurance, Mashvisor is the best option for users seeking a comprehensive solution. At the same time, you can use the Market Finder, Property Finder, and Airbnb Calculator to continue expanding your Airbnb business with new properties. For those seeking the best all-around real estate investment platform, Mashvisor offers the most value.
