Fitbit redesigned its app last fall and judging by posts in Fitbit’s community forum, people aren’t happy about it.
While it was designed to be easier to use, people are reporting a not-so-easy experience navigating the app and finding data. One of the top complaints seems to be that the new app got rid of an easy way to see how much battery you have left.
Fitbit responded to customers in October with a post and a promise that the Google-owned company is “listening to every piece of feedback.” To address battery information problems with the new app, Fitbit says it will be adding battery percentage on the “Today” tab, as opposed to only finding it when you search for your connected devices. After beginning to roll out to users last month, all iOS users should have the latest update, the company said, with continuing rollouts to Android users.
Other updates to its redesigned app announced in November include improvements to goal celebrations, steps streak and focus customizations.
Following user feedback, Fitbit upgraded its Today screen to include battery information in the top left corner.
How to check your Fitbit’s battery
If you have the updated app, you should now be able to see exactly how much juice is left on your tracker in the top left corner of the “Today” tab. If it’s not updated on your app, you can still get an idea of how much battery you have by finding your device under “connected to Fitbit” in the app.
Following the instructions Fitbit gives in a YouTube tutorial, here’s how to access the visual indicator of how low your battery is on the app:
Step 1: Open the Fitbit app
Step 2: “Swipe down” or pull the app screen down to sync your data.
Step 3: Tap the “devices and apps” icon in the top left corner.
Step 4: See an illustration of how much battery you have.
You can still look for the exact battery level on the Fitbit itself. Here’s a guide on how to find the battery on the Fitbit itself, according to the company’s help page.
Ace 2, Inspire and Inspire HR
Press and hold the button on the side. The battery level should be at the top.
Ace 3, Charge 4, Charge 5, Charge 6, Inspire 2, Inspire 3, and Luxe
Swipe up from the clock face.
Versa, Versa Lite Edition, Versa 2, Versa 4, Sense 2
Swipe down from the clock face.
Sense, Versa 3
Swipe right.
