Online retailers now have the ability to serve targeted ads across multiple channels, including platforms like Google, Bing, Amazon, Facebook, Instagram, Pinterest, Snapchat, and TikTok. These ads are displayed on various devices and in different locations. Ad networks are regulated by individuals, boards, companies, networks, or government agencies.
Government regulations, laws, and policies, as well as the ownership of browsers and operating systems, can impact ad networks. These separate entities are implementing privacy-first practices, leading to a significant shift in digital advertising.
Companies partnering with advertisers collect, store, and share user data to build audiences and optimize campaigns. As digital advertising evolves to prioritize consumer privacy, companies like Ohio Sportsbooks are facing new data privacy challenges in the era of online marketing.
This blog provides a historical context of privacy and explores the current “privacy-first” landscape. It also offers guidance for digital marketers to adjust their strategies now and in the future.
Challenges
Due to these regulations, numerous organizations have faced the need to adapt their data collection methods and revise their privacy policies. This has presented various challenges for digital marketers, which include:
Heightened Transparency
Organizations now have an obligation to be more transparent regarding their data collection and utilization practices. This entails digital marketers providing clearer information about the data they collect, how it is utilized, and with whom it is shared.
One straightforward approach to enhance transparency is by incorporating dedicated pages on their websites that outline the intended use of customer data.
Additionally, informing customers through email about the utilization of their data can be helpful. It is also beneficial to provide an opt-out option through email to accommodate those who may disagree with the data processing and collection methods.
Restrictions on Data Collection
GDPR and CCPA impose limitations on the types of data that organizations can collect and utilize. For instance, organizations must have a valid legal basis, such as explicit consent, to process personal data. In recent years, we have observed a rise in the implementation of double opt-in processes for email collection, where users must confirm their consent twice before receiving emails from a brand.
There is also increased transparency concerning data privacy breaches, with affected consumers being notified promptly. Moreover, more stringent data privacy and compliance measures are in place to safeguard the financial information of customers. These regulations collectively aim to establish a more effective data privacy ecosystem.
Opt-In Requirements
Regulations necessitate organizations to obtain explicit opt-in consent from individuals before collecting or using their data. Digital marketers must proactively seek consent from their customers and ensure that opting out is easily accessible.
Nowadays, many companies provide an “accept all cookies” pop-up button, allowing users to customize the cookie/data collection process when visiting a website. This enables individuals to have greater control over how their data is used and the type of information they provide to online companies.
The introduction of iOS 14 had a significant impact in this realm, as it allows users to choose whether to share data with specific apps. Although this had adverse effects on Meta’s advertising revenue, it represents a positive step toward establishing robust data privacy standards facilitated by Apple.
Requests for Data Access and Deletion
GDPR and CCPA grant individuals the right to access their personal data and request its deletion. Digital marketers need to be ready to address such requests and should have efficient systems in place to promptly respond to them.
For instance, if a customer no longer wishes to receive email updates, it is essential to include an “unsubscribe” button in every customer email communication.
Similarly, providing customers with the option to prevent data collection without explicit consent, especially regarding cookies and website visits, is crucial for ensuring their privacy preferences are respected.
Solutions
Addressing these regulations can be complex, but digital marketers can adopt strategies to ensure compliance:
Conduct a Data Assessment
Commencing with a comprehensive data assessment is a crucial step in complying with data privacy regulations. Begin by identifying the collected data, its purpose, and storage locations. Compile an inventory of personal data processed, such as customer details, employee records, and vendor information.
Creating a data flow map can aid in visualizing data movement within the organization and identifying potential risks. These steps provide insights into data practices, highlighting areas that may require adjustments to comply with privacy regulations.
Update Privacy Policy
Clearly outline data collection and usage practices in an updated privacy policy. This ensures individuals are well-informed about how their data is utilized.
Establish Data Access and Deletion Procedures
Implement efficient procedures to promptly handle data access and deletion requests. This may involve modifying data management systems and processes.
To Conclude
Above all, it is crucial to maintain flexibility and embrace ongoing adaptation, as marketers have consistently done in the past. We have grown accustomed to adjusting to shifts in data visibility.
Remember when we had access to search query data at the order level? That capability has long vanished! We have learned to adapt our perspective on data to overcome these gaps. This change will be as significant as other transformations we have witnessed in the realm of digital marketing.
