Savannah continued, “After he told me he didn’t care if I got home to my 10-year-old, I told him that I hope he found a ‘better purpose for his life.’ Maybe I shouldn’t have said it. But the devil came over me, and the Jesus did not come out.”
A rep for Southwest told E! News in a statement, “We’re aware of the video and our initial reports indicate a different story than the one from the Customer’s account.”
The rep continued, “She arrived at the gate late in the boarding process and was asked to gate-check her bag due to the overhead bins being full and to avoid delaying the more than 100 passengers already onboard the aircraft. She loudly and repeatedly insulted several Employees and as a result, the Customer was denied boarding on her original flight, and traveled on a later flight the same day.”
Savannah said on her Instagram Stories that she was rebooked on another flight, which had an additional stop in Baltimore, unlike her original one, which flew direct. “But hey,” she said, “Southwest 1, Savannah 0.”
She added, “Southwest you suck, but your pilot was kind of hot.”
