Meta-owned WhatsApp has restored its services globally following a disruption on Tuesday in which people were unable to send and receive messages or connect to the WhatsApp server. The outage affected a number of countries, including India, Singapore, the UK and the US.
“We know people had trouble sending messages on WhatsApp today. We’ve fixed the issue and apologise for any inconvenience,” a spokesperson from Meta told CNET.
Web outage reporting site Down Detector showed a spike in reports at about 3:17 a.m. ET Tuesday with complaints highlighting issues sending and receiving messages or connecting to the server. In India, more than 28,000 people reported issues, while in the UK more than 68,000 filed reports on the website. DownDetector tracks outages by aggregating status reports from user-submitted reports on its website as well as other sources including Twitter.
“We’re aware that some people are currently having trouble sending messages and we’re working to restore WhatsApp for everyone as quickly as possible,” a Meta company spokesperson told CNET in an email earlier today.
WhatsApp is one of the world’s most popular messaging apps, boasting more than a billion users around the globe. Although WhatsApp outages are not common, they tend to have worldwide implications.