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Elsevier selects Conga to develop into its world quote-to-cash processes

Elsevier selects Conga to develop into its world quote-to-cash processes
Elsevier selects Conga to develop into its world quote-to-cash processes


World analysis writer and data analytics supplier optimises contract lifecycle and decreases contract technology time from days to hours

London, UK – twenty fourth March, 2022 – Conga, the worldwide chief in industrial operations transformation, these days introduced that Elsevier, a part of the RELX Crew, and an international analysis publishing and data analytics supplier, has applied the Conga Contracts for Salesforce approach to optimise its world quote-to-cash processes and workflows.

Based in 1880, Elsevier is headquartered in Amsterdam, with places of work international within the Americas, Asia-Pacific, and Europe, Center East and Africa. With 8,000 workers, 470,000 articles revealed and 1 billion downloads every year, Elsevier has grown considerably in recent times, increasing from its roots in analysis publishing – which contains 2,600 journals revealed throughout a variety of analysis disciplines – to handing over analytical answers and virtual equipment that let researchers to control and percentage papers, uncover new knowledge and collaborate on-line.

With massive enlargement and more than one acquisitions in recent times, Elsevier’s world quote-to-cash processes and workflows – comprising the more than one interlinked steps taken from when gross sales groups configure a quote and draft proposals for purchasers, via to when bills are won for products and services rendered – have been changing into more and more sophisticated. With contracts being created, negotiated and carried out in several regional places, Elsevier’s gross sales staff used to be discovering that complicated and guide processes have been resulting in various roadblocks around the contract lifecycle.

“The fragmented quote-to-cash procedure used to be leading to model regulate problems, contract errors, lengthy processing instances and a loss of perception into contract standing,” mentioned Matt Cumberlidge, Head of Quote to Money programme at Elsevier. “Our gross sales staff must step out of doors the Salesforce CPQ formula to finish their paintings, which used to be including turnaround time to the contract lifecycle. This used to be in the end impacting visitor pleasure and used to be being flagged as a topic in our surveys.”

With the gentle procedure starting in 2019, together with a box of 5 corporations and two rounds of variety, Elsevier selected Conga Contracts for Salesforce, because of its capability, seamless person revel in and compatibility with Salesforce.

Conga got down to attach the interdependent, customer-centric duties that Elsevier’s gross sales staff were accomplishing manually, right into a easy income operations, or quote-to-cash, procedure this is facilitated by way of era. Since enforcing Conga, Elsevier has diminished its contract introduction time from days to hours. Elsevier now has whole regulate of its quote-to-cash processes, enabling it to create, negotiate and execute contracts via automation. Its gross sales staff can keep in Salesforce, so all contracting news is correct and all movements get recorded. It maintains an automatic audit path of adjustments and variations in Salesforce, even all the way down to the person clause stage. Conga gets rid of the headache for the felony division, by way of making sure Elsevier is safe via pre-approved provide language and clauses, so the gross sales staff can pay attention to negotiating and executing contracts, whilst nonetheless final compliant with insurance policies and procedures.

“Our consumers have been at the vanguard of our thoughts when deciding on a era resolution,” concluded Parkes. “Our purpose used to be to get contracts into the arms of our consumers inside of 24 hours – Conga has enabled us to succeed in that function. In contemporary months, we’ve additionally confronted the added force of the present pandemic forcing our gross sales staff to paintings remotely. Then again, the net, seamless workflow of the Conga Contracts for Salesforce resolution has enabled our industry to proceed working as standard, whilst keeping up compliance.”

“Companies will frequently to find after an important duration of enlargement that it’s going to upload complexity to their contract lifecycle,” mentioned Lee Generators, Director of Buyer Good fortune EMEA at Conga. “With the best era answers that lend a hand to streamline companies processes, that complexity will also be significantly diminished. We’re extremely joyful that we’ve got been in a position to enhance Elsevier in its undertaking to develop into its contract lifecycle, leveraging each Conga and Salesforce – the effects discuss for themselves.”

To learn extra about Conga Contracts for Salesforce, please consult with: https://conga.com/workflow-automation-software/contract-management-system/conga-contracts-for-salesforce

About Conga
Conga, the worldwide chief in industrial operations transformation, is helping companies simplify and automate their strategy to the very important quotes, contracts, and paperwork that pressure trade. We lend a hand our consumers change into extra agile, so they are able to adapt temporarily to modify and create a fluid, hooked up visitor revel in. Firms make a choice Conga for probably the most complete resolution set available in the market and professional steerage, enabling them to develop into the processes and paperwork surrounding visitor engagement, configure worth quote (CPQ), contract lifecycle leadership (CLM), and the whole industrial operations lifecycle. With Conga, companies evolve their industrial operations to streamline their income processes and derive the significant insights that result in sustained enlargement.

Conga is headquartered in San Mateo, Calif. with world operations throughout North The usa, Europe and Asia. Be told extra at www.conga.com or apply Conga on Twitter: @CongaHQ.

About Elsevier
Elsevier is an international news analytics industry that is helping scientists and clinicians to seek out new solutions, reshape human wisdom, and take on probably the most pressing human crises. For 140 years, now we have partnered with the analysis global to curate and examine medical wisdom. Nowadays, we’re dedicated to bringing that rigor to a brand new technology of platforms. Elsevier supplies virtual answers and equipment within the spaces of strategic analysis leadership, R&D efficiency, medical resolution enhance, {and professional} schooling; together with ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,600 digitized journals, together with The Lancet and Mobile, 39,000 ebook titles and lots of iconic reference works, together with Grey’s Anatomy. Elsevier is a part of RELX, an international supplier of information-based analytics and resolution equipment for pro and industry consumers. www.elsevier.com.

Additional info


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Laurence Cooper and Pippa Twigg
Finn Companions for Conga EU
congaeu@finnpartners.com



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